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Unlike many on-line companies at A1Stores we have a full team of dedicated product professionals backed by our Customer Services Department all on-hand during normal business hours via phone or email.

If you simply want advice on which is the right product for you, whether you are enquiring about an order you have placed or are having difficulties placing your order on-line please let us know...we're here to help!

Q. I have a problem with a product that was purchased from A1Stores

If you have a technical or operation problem with a product that is still within the manufacturers warranty period please call the helpline number that is asscociated with your product. See manufacturer help numbers below

Alternatively If you need to return goods 'Damaged in Transit' or goods that have become faulty within 14 days of receipt, or if the goods you have received are not the ones you ordered then please email us to speak to a member of the 'A1Stores' team

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Email: help@a1stores.co.uk

Monday - Friday, 9am - 5-30pm

A1Stores - 17 Staddiscombe Road, Plymouth, Devon, PL9 9NA

Manufacturer Helplines & Technical Support

  • Olympus CAMERAS
  • 12 months parts and labour warranty. Call Olympus on 0800 1114888. Technical Helpline Freephone: 0800 1114888
  • 12 months warranty. Dealer or end user return to: Olympus Optical Co. PO box 222, Southall, Middlesex, UB2 4FH with proof of purchase and details of fault. Call 03455218588
  • 24 months parts and labour warranty. Return to Olympus Imaging & Audio, DHL Same Day - Olympus Hub, Unit 4, Lendal Court, Gamble Street, Nottingham, NG7 4EZ, include serial number & contact details. Call 03455218588
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